50% Shoppers Seek Easy Checkout, Tools To Help Your Biz

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INDUSTRY FACT
US Adults Spend 4.3 Billion Minutes Per Day on TikTok
5x Increase since 2019

Read Time: 4 mins

| INSIGHTS

Half of Online Shoppers Seek Easy Checkout

In today's eCommerce landscape, the ease of checkout is crucial for attracting and retaining customers. According to a study by PYMNTS Intelligence, 50% of consumers prioritize a simple checkout process when choosing where to shop online.

This underscores the need for businesses like DTC and high-ticket brands to streamline their checkout experiences to remain competitive and enhance customer satisfaction.

While offering a seamless purchasing journey across platforms can enhance customer engagement and value, tailoring checkout experiences to address consumer hesitancy, especially for high-value items, can significantly improve conversion rates and user satisfaction.

Ways to Improve Your Checkout Experience

  • Implementing one-click purchasing options can further streamline the checkout process, reducing friction and enhancing user satisfaction.

  • Providing multiple payment methods, such as digital wallets and installment plans, caters to diverse consumer preferences and can increase conversion rates.

  • Offering guest checkout options allows for quick and hassle-free transactions, appealing to customers who prefer not to create an account

| TELL US

Which Shopping Feature is Most Important to You?

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| NEWS

Retail

Ikea launches first global marketing campaign focusing on the fun people can have staying in

Macy’s is closing 150 stores, leaning into small-format locations

• Uniqlo’s sister brand GU takes aim at market in U.S. and Europe

Retailers plan to open more storefronts and bolster operations in 2024

Staples revamps loyalty program towards points-based, “Easy Rewards”

• Highsnobiety to launch their first non-traditional retail store in Berlin

Ecommerce

eBay sees strong growth closing out the holiday season & 2023

• Etsy expects a slow start to 2024, but focuses on its unique marketplace

• Revolve increased active customers to 2.54 Million, 9% increase YOY

• AfterShip enables Apple Wallet Order Tracking for customers

• AR try-on reduces returns for ecommerce beauty brands

• Authentic Brands Group partners with Fast Simon to bring shopping optimization to its online stores

Fashion

• Malbon Golf and TAG Heuer collaborate on a connected timepiece

• Reformation partners with Monica Lewinsky to encourage voter registration

• Reebok debuts new women’s apparel line with LSU’s Angel Reese

• Sustainable Apparel Coalition expands & rebrands as Cascale

• Patagonia and Eastman join forces to recycle textile waste

| EVENTS

Grow LA - Spring 2024

Feb 28 - The Brand Marketer’s Guide to TikTok Shop (rsvp)

Feb 29 - Connecting Things: State of the Creative Union (rsvp)

Mar 1 - Trailblazers of E-Commerce Panel: Building Your Digital Empire (rsvp)

Mar 5-6 - Grow LA (rsvp)

Mar 12 - The Power of the Passionate Consumer (rsvp)

Mar 20 - Turn Shoppers Into Brand Advocates (rsvp)

Mar 27 - Consumers Want Meaningful Content. Can Brands Deliver? (rsvp)

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