Mobile Shopping Reigns Supreme

August 16, 2023

Industry Fact:
Prime Day and lower inflation help push July retail sales up 5.4%

Analysts anticipate a possible August slowdown due to heightened rivalry, with consumer spending facing headwinds from rising prices, lingering student debt, and potential inflation pressures.

| INSIGHTS

shopify

Mobile Shopping Reigns Supreme

Online shopping is going through a big change as more and more people use their phones and tablets to buy things. In 2023, mobile shopping made up a huge 60% of all online sales, adding up to a massive $2.2 trillion.

This switch is happening because it's super easy to shop on your phone, and experts think it will keep growing.

They say by 2027, mobile shopping could make up 62% of all online sales, compared to 56% in 2018. Plus, they predict that in 2027, we might spend a massive $3.4 trillion shopping on our phones, which is way more than the $982 billion we spent in 2018.

Key Insights from the Report:

  • Traffic Surge: Mobile web traffic makes up nearly 60% of all online activity, with Asia and Africa leading in mobile-based website views.

  • Mobile Boom: Over 5 Billion people used mobile phones to access the internet in 2022, surpassing 60% of the world's internet users.

    [retail leader]

| NEWS

Ecommerce
Counting the Cost: Unveiling The Impact of Ecommerce Returns

Ecommerce returns pose a significant financial challenge for online retailers, with hidden costs including shipping, restocking, and lost revenue. A straightforward model helps shed light on these complexities, underscoring the crucial balance between customer satisfaction and sustainable profits.
[practical ecommerce]

Ecommerce
Smart Packaging Strategies for Delightful Delivery

Discover how digital-age packaging transforms online shopping with sustainable materials, personalized experiences, and seamless automation, creating memorable connections and elevating brand loyalty in the world of online retail. Unveil the potential of QR code-enabled sustainability narratives, automated efficiency, and personalized engagement to redefine packaging's role in the modern consumer experience.
[multichannel merchant]

Technology
Airkit.ai Revolutionizes eCommerce Customer Service

Groundbreaking eCommerce solution employs AI Agents to provide instant resolutions for over 90% of customer inquiries, enhancing user experience and transforming retail customer service.

Shipping
ShipStation’s New High-Volume Plan Expands Offerings for Enterprise Merchants

ShipStation, the forefront in cloud-based ecommerce shipping solutions, elevates its High-Volume Plan with Auto-Split and Shipping Strategies features. These innovations empower enterprise merchants to seamlessly automate order splitting and shipping service selection, revolutionizing efficiency and customer satisfaction.

Technology
Data Gold Rush: How Web Scraping & Big Data Revolutionize Ecommerce

In the digital era, where data reigns supreme, the dynamic duo of web scraping and big data are reshaping ecommerce. Web scraping unveils hidden competitor insights, while big data fuels personalized experiences, enhancing decision-making, customer engagement, and the future of online retail.
[analytics insights]

| EVENTS

eTail Boston
August 21 - 24

Join eTail, the action-packed marketing event of the summer, where you'll learn from successful retailers and gain strategic takeaways to boost your business. No fluff, just pure value. Don't miss out!

*IR partner

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